FAQs:
1. What types of vehicles are compatible with roof tents? Roof tents are versatile and can be mounted on various types of vehicles, including SUVs, trucks, vans, and cars with roof racks or rails. Ensure to check the weight capacity and compatibility of your vehicle before purchasing. More information is available on specific product page.
2. Are roof tents easy to set up? Yes, roof tents are designed for easy setup and can typically be erected in a matter of minutes. Most come with detailed instructions and require minimal tools for installation.
3. What are the differences between soft shell and hard shell roof tents? Soft shell roof tents are typically lighter in weight, more compact when closed, and easier to set up. They are ideal for frequent campers seeking convenience. On the other hand, hard shell roof tents offer enhanced durability, better insulation, and often come with integrated amenities. They are suitable for rugged outdoor enthusiasts looking for added comfort.
4. Can I return a roof tent if it doesn't meet my expectations? Yes, we offer a 30-day return policy for all our roof tents. If you're not satisfied with your purchase for any reason, you can return it within 30 days of delivery for a full refund, no questions asked. Please ensure the tent is in its original condition and packaging.
5. How does shipping work for roof tents? We provide free shipping for all roof tents within the UK. Once your order is processed, please allow 3-5 business days for delivery. If you receive a damaged or defective tent, please contact us immediately so we can arrange for a replacement.
Shipping Policy:
- Free UK shipping on all roof tents.
- Orders are typically processed within 1-2 business days.
- Delivery times may vary depending on your location, but generally range from 3-5 business days.
- Customers are responsible for reporting any damages or defects upon delivery to qualify for a replacement or refund.
Customer Service: Our customer service team is available to assist you with any inquiries or concerns regarding roof tents. Feel free to contact us via email at info@cosycampingcompany.co.uk or call us at 0330 133 9670 during our business hours.
